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  <channel>
    <title>Maintenance and Troubleshooting</title>
    <description>Questions about maintaining your geothermal heat pump system? Do you think you have a problem with your system? Help is available here.</description>
    <pubDate>Wed, 14 Oct 2026 10:00:53 +0000</pubDate>
    <lastBuildDate>Wed, 14 Oct 2026 10:00:53 +0000</lastBuildDate>
    <generator>GeoExchange® Forum</generator>
    <link>https://www.geoexchange.org/forum/forums/maintenance-and-troubleshooting.279/</link>
    <atom:link rel="self" type="application/rss+xml" href="https://www.geoexchange.org/forum/forums/maintenance-and-troubleshooting.279/index.rss"/>
    <item>
      <title>Can ClimateMaster Operate in Cooloing Mode While HWG is Disabled?</title>
      <pubDate>Tue, 07 Jul 2026 14:43:17 +0000</pubDate>
      <link>https://www.geoexchange.org/forum/threads/can-climatemaster-operate-in-cooloing-mode-while-hwg-is-disabled.8437/</link>
      <guid>https://www.geoexchange.org/forum/threads/can-climatemaster-operate-in-cooloing-mode-while-hwg-is-disabled.8437/</guid>
      <author>invalid@example.com (Pump&gt;Dump)</author>
      <dc:creator>Pump&gt;Dump</dc:creator>
      <content:encoded><![CDATA[My ClimateMaster HWG feeds my hot water heater&#039;s drain valve, preheating the water. The hot water heater developed a leak and will be offline for a while. Can the ClimateMaster be used in cooling mode while the HWG is disabled by turning off the dipswitch 3-4 and the HWG pipe to the hot water heater valve is turned off? Thanks.]]></content:encoded>
    </item>
    <item>
      <title>Running in stage 2</title>
      <pubDate>Tue, 12 May 2026 14:58:12 +0000</pubDate>
      <link>https://www.geoexchange.org/forum/threads/running-in-stage-2.8435/</link>
      <guid>https://www.geoexchange.org/forum/threads/running-in-stage-2.8435/</guid>
      <author>invalid@example.com (nightowl)</author>
      <dc:creator>nightowl</dc:creator>
      <content:encoded><![CDATA[I have a GeoLogix model HZD036B1D00ALN. It has stage 1, 2 then aux  heat. The aux kicks in alot in the winter and my loop temps were down to 32 incomming and 26 leaving. I am thinking my loop isin&#039;t big enough for the unit I have. I had the unit replaced 10+ years ago and it is bigger than the previous unit. This might be the 3rd unit for this house but not sure. I can see the indent in the yard where the loop is and pace it off at 500&#039;. I don&#039;t know how many runs are down there. The past...<br />
<br />
<a href="https://www.geoexchange.org/forum/threads/running-in-stage-2.8435/" target="_blank" class="externalLink" rel="nofollow">Running in stage 2</a>]]></content:encoded>
    </item>
    <item>
      <title>Rainbird irrigation valve</title>
      <pubDate>Thu, 16 Apr 2026 23:14:16 +0000</pubDate>
      <link>https://www.geoexchange.org/forum/threads/rainbird-irrigation-valve.8412/</link>
      <guid>https://www.geoexchange.org/forum/threads/rainbird-irrigation-valve.8412/</guid>
      <author>invalid@example.com (Greenhorn)</author>
      <dc:creator>Greenhorn</dc:creator>
      <content:encoded><![CDATA[I have a climate Master geothermal unit and the taco zone valve fails after about a year. I saw somewhere where they use rain Bird irrigation valves instead of the taco valve. But my taco valve has a end switch where the rain Bird only has the two wires going to it does anybody know if you can just use it without the end switch hooked up?]]></content:encoded>
      <slash:comments>5</slash:comments>
    </item>
    <item>
      <title>Envision unit running stage 2 and stage 3</title>
      <pubDate>Thu, 29 Jan 2026 16:23:09 +0000</pubDate>
      <link>https://www.geoexchange.org/forum/threads/envision-unit-running-stage-2-and-stage-3.8434/</link>
      <guid>https://www.geoexchange.org/forum/threads/envision-unit-running-stage-2-and-stage-3.8434/</guid>
      <author>invalid@example.com (JRBGEO)</author>
      <dc:creator>JRBGEO</dc:creator>
      <content:encoded><![CDATA[Hi<br />
<br />
I have a Water furnace unit that was installed back in 2008 in our Southington, CT home.  My WEL page is shown below.  The past few days we have noticed the vents in the first floor were unusually noisy<br />
<br />
This morning I noticed the unit was running stage 2 and stage 3 with the second floor (zone 2) reaching 80 degrees even though the setpoint in the Water furnace thermostat is 65 degrees.<br />
<br />
I turned off the thermostat off in the second floor.  I also turned the switch for the electric...<br />
<br />
<a href="https://www.geoexchange.org/forum/threads/envision-unit-running-stage-2-and-stage-3.8434/" target="_blank" class="externalLink" rel="nofollow">Envision unit running stage 2 and stage 3</a>]]></content:encoded>
      <slash:comments>1</slash:comments>
    </item>
    <item>
      <title>Possible Leak?</title>
      <pubDate>Sun, 15 Jun 2025 22:20:32 +0000</pubDate>
      <link>https://www.geoexchange.org/forum/threads/possible-leak.8431/</link>
      <guid>https://www.geoexchange.org/forum/threads/possible-leak.8431/</guid>
      <author>invalid@example.com (limen)</author>
      <dc:creator>limen</dc:creator>
      <content:encoded><![CDATA[I have 14 year old geo system that just a a flow center valve replaced.  The loop was purged in the repair process.  My loop was always kept at around 5-10 psi, but after the repair I noticed the technician left the psi at 25.  He said it was fine.  Since then, I&#039;ve been losing fluid and pressure.  I have to fill it every few weeks to get the pressure up from 2-3 psi to 8 psi. <br />
<br />
Does this sound like the purge created a leak somewhere or is it possible there is air in the system?  I can&#039;t...<br />
<br />
<a href="https://www.geoexchange.org/forum/threads/possible-leak.8431/" target="_blank" class="externalLink" rel="nofollow">Possible Leak?</a>]]></content:encoded>
    </item>
    <item>
      <title>Waterfurnace Water Flow LED Blinking</title>
      <pubDate>Wed, 14 May 2025 19:35:46 +0000</pubDate>
      <link>https://www.geoexchange.org/forum/threads/waterfurnace-water-flow-led-blinking.8429/</link>
      <guid>https://www.geoexchange.org/forum/threads/waterfurnace-water-flow-led-blinking.8429/</guid>
      <author>invalid@example.com (dpwct)</author>
      <dc:creator>dpwct</dc:creator>
      <content:encoded><![CDATA[I have a Water Furnace Envision Split Model NSZ022 (Installed in Connecticut)<br />
<br />
The Water Flow LED is blinking. Appreciate any advice on how to diagnose and fix the problem<br />
<br />
See Photo]]></content:encoded>
    </item>
    <item>
      <title>Air filter has mold</title>
      <pubDate>Tue, 03 Dec 2024 15:46:18 +0000</pubDate>
      <link>https://www.geoexchange.org/forum/threads/air-filter-has-mold.8427/</link>
      <guid>https://www.geoexchange.org/forum/threads/air-filter-has-mold.8427/</guid>
      <author>invalid@example.com (JRBGEO)</author>
      <dc:creator>JRBGEO</dc:creator>
      <content:encoded><![CDATA[Good evening.<br />
<br />
I replaced the air filter in our geothermal unit this evening.  We have a Waterfurnace Envision unit NDV049.<br />
<br />
The filter was filthy and I noticed as well it had mold stains on it.  This summer we aerosealed our ductwork to cut the air leakage.  Our system is WEL0444. The coil in the unit was replaced a few years ago due to formicary coil corrosion.  The coil was replaced with a new coil with the formishield protection in it.<br />
<br />
Any ideas as to what could be causing the mold?  We...<br />
<br />
<a href="https://www.geoexchange.org/forum/threads/air-filter-has-mold.8427/" target="_blank" class="externalLink" rel="nofollow">Air filter has mold</a>]]></content:encoded>
      <slash:comments>2</slash:comments>
    </item>
    <item>
      <title>WF Series 7 data on the SD Card</title>
      <pubDate>Thu, 21 Nov 2024 16:36:36 +0000</pubDate>
      <link>https://www.geoexchange.org/forum/threads/wf-series-7-data-on-the-sd-card.8420/</link>
      <guid>https://www.geoexchange.org/forum/threads/wf-series-7-data-on-the-sd-card.8420/</guid>
      <author>invalid@example.com (Greg Brockway)</author>
      <dc:creator>Greg Brockway</dc:creator>
      <content:encoded><![CDATA[The time is off by about 4 hours and I don&#039;t see where to to adjust it.<br />
<br />
I am using AWL File Viewer to get to it.]]></content:encoded>
      <slash:comments>2</slash:comments>
    </item>
    <item>
      <title>Black Sediment in Geothermal Filter</title>
      <pubDate>Sun, 13 Oct 2024 17:32:00 +0000</pubDate>
      <link>https://www.geoexchange.org/forum/threads/black-sediment-in-geothermal-filter.8424/</link>
      <guid>https://www.geoexchange.org/forum/threads/black-sediment-in-geothermal-filter.8424/</guid>
      <author>invalid@example.com (CommanderDave)</author>
      <dc:creator>CommanderDave</dc:creator>
      <content:encoded><![CDATA[I have a water-water geothermal system that is fed directly off a deep well. There is one water filter prior to entering the unit that is self cleaning. About a year ago I shocked the well, and I think I used too high of a concentration of clorox. Afterward I noticed some black material in the water, but it seemed have cleared up after running a hose for several hours a couple days.  (There is no drain valve on the pressure tank so I couldn&#039;t drain/check it). Today I had a small leak in the...<br />
<br />
<a href="https://www.geoexchange.org/forum/threads/black-sediment-in-geothermal-filter.8424/" target="_blank" class="externalLink" rel="nofollow">Black Sediment in Geothermal Filter</a>]]></content:encoded>
    </item>
    <item>
      <title>Climatemaster desuperheater temp switches</title>
      <pubDate>Mon, 16 Sep 2024 19:56:16 +0000</pubDate>
      <link>https://www.geoexchange.org/forum/threads/climatemaster-desuperheater-temp-switches.8423/</link>
      <guid>https://www.geoexchange.org/forum/threads/climatemaster-desuperheater-temp-switches.8423/</guid>
      <author>invalid@example.com (kinglerch)</author>
      <dc:creator>kinglerch</dc:creator>
      <content:encoded><![CDATA[There are a lot of threads on this subject, but since the answers to this question are heavily dependent on setup, I thought I should create a new one to ask this question.<br />
<br />
I have a Climatemaster TT30 049 with a groundwater loop field, and 2 hot water tank setup (one of the tanks is off, and connected to the desuperheater/HWG). How Climatemaster has this set up is that power to the HWG pump is connected through 2 temperature switches - 1 at the HWG (normally closed) and 1 at the compressor...<br />
<br />
<a href="https://www.geoexchange.org/forum/threads/climatemaster-desuperheater-temp-switches.8423/" target="_blank" class="externalLink" rel="nofollow">Climatemaster desuperheater temp switches</a>]]></content:encoded>
      <slash:comments>1</slash:comments>
    </item>
    <item>
      <title>Condenser flow direction</title>
      <pubDate>Sat, 27 Jul 2024 21:30:50 +0000</pubDate>
      <link>https://www.geoexchange.org/forum/threads/condenser-flow-direction.8421/</link>
      <guid>https://www.geoexchange.org/forum/threads/condenser-flow-direction.8421/</guid>
      <author>invalid@example.com (bjl)</author>
      <dc:creator>bjl</dc:creator>
      <content:encoded><![CDATA[Live in southern Louisiana, predominantly cooling loads.  Past few years my water temps have been rising higher and earlier in the cooling season.  While troubleshooting, I realized the water flow was opposite of the refrigerant flow.  I believe the manufacturer told me it suppose to go with the refrigerant flow or I may have read it on here.<br />
<br />
All in all...<br />
<br />
Which direction should it go?]]></content:encoded>
    </item>
    <item>
      <title>Gradual increase in electrical consumption</title>
      <pubDate>Wed, 10 Jul 2024 15:21:01 +0000</pubDate>
      <link>https://www.geoexchange.org/forum/threads/gradual-increase-in-electrical-consumption.8416/</link>
      <guid>https://www.geoexchange.org/forum/threads/gradual-increase-in-electrical-consumption.8416/</guid>
      <author>invalid@example.com (Mort)</author>
      <dc:creator>Mort</dc:creator>
      <content:encoded><![CDATA[Hello,<br />
<br />
We&#039;ve had a WaterFurnace Series 5 w/ Aurora monitoring since 2015.  Ours is a 5-ton water to air system with a ground loop.  Over the past two years, I&#039;ve noticed a change in the unit&#039;s average power consumption.  <br />
<br />
During Stage 1 heating cycle with fan at 5 (which is what our system typically runs at), power consumption has historically been between 4000 t0 4200 watts for the whole system.  Recently, however, power consumption has increased to the 4500-4700 watt range.  It is the...<br />
<br />
<a href="https://www.geoexchange.org/forum/threads/gradual-increase-in-electrical-consumption.8416/" target="_blank" class="externalLink" rel="nofollow">Gradual increase in electrical consumption</a>]]></content:encoded>
      <slash:comments>2</slash:comments>
    </item>
    <item>
      <title>Power outage, thermostat TPCC32U02 blank, and no power to router</title>
      <pubDate>Sat, 22 Jun 2024 02:30:13 +0000</pubDate>
      <link>https://www.geoexchange.org/forum/threads/power-outage-thermostat-tpcc32u02-blank-and-no-power-to-router.8418/</link>
      <guid>https://www.geoexchange.org/forum/threads/power-outage-thermostat-tpcc32u02-blank-and-no-power-to-router.8418/</guid>
      <author>invalid@example.com (tonyg)</author>
      <dc:creator>tonyg</dc:creator>
      <content:encoded><![CDATA[Not sure what to do or check next.<br />
Reset every breaker i could find.<br />
No power to the router, no lights<br />
Blank thermostat<br />
Starting to get a bit warm in here haha]]></content:encoded>
      <slash:comments>1</slash:comments>
    </item>
    <item>
      <title>Would you pay this??!!</title>
      <pubDate>Fri, 01 Mar 2024 03:02:22 +0000</pubDate>
      <link>https://www.geoexchange.org/forum/threads/would-you-pay-this.8414/</link>
      <guid>https://www.geoexchange.org/forum/threads/would-you-pay-this.8414/</guid>
      <author>invalid@example.com (wigaloi)</author>
      <dc:creator>wigaloi</dc:creator>
      <content:encoded><![CDATA[My geothermal went out so I was using emergency heat.  Called a geo guy who came out for about an hour and charged $600, which I paid.<br />
<br />
Within 2 hours the compressor stopped again so emergency heat again.  Called him and he came back out. Spent a couple of hours and did whatever.  Still doesn&#039;t work and he is aware.<br />
<br />
Today I get an $800 bill.  If I pay, I&#039;ll be $1,400 poorer and still using emergency heat. I want to be reasonable, but I have gotten no benefit for him spending his time....<br />
<br />
<a href="https://www.geoexchange.org/forum/threads/would-you-pay-this.8414/" target="_blank" class="externalLink" rel="nofollow">Would you pay this??!!</a>]]></content:encoded>
      <slash:comments>1</slash:comments>
    </item>
    <item>
      <title>Red thermostat. T-stat comm err</title>
      <pubDate>Sat, 20 Jan 2024 15:39:09 +0000</pubDate>
      <link>https://www.geoexchange.org/forum/threads/red-thermostat-t-stat-comm-err.8406/</link>
      <guid>https://www.geoexchange.org/forum/threads/red-thermostat-t-stat-comm-err.8406/</guid>
      <author>invalid@example.com (Colton Weber)</author>
      <dc:creator>Colton Weber</dc:creator>
      <content:encoded><![CDATA[So Ive had my 5 series open loop system for a few years now. Yesterday I went to turn the system fan on to cicruclate some air. <br />
<br />
I saw the selection of &quot;intermittent fan&quot;. I had never used it before so I selected it.<br />
<br />
Now my thermostat lights up red. Says phone contractor. <br />
<br />
T-stat com err reset trip<br />
<br />
Ive turned power to the whole unit off. Disconnected the thermostat. Nothing works. <br />
<br />
Its about 30deg outside right now. House dropped from 68 down to 64 degs overnight.]]></content:encoded>
      <slash:comments>4</slash:comments>
    </item>
    <item>
      <title>Electric strip heat not working</title>
      <pubDate>Fri, 19 Jan 2024 02:41:45 +0000</pubDate>
      <link>https://www.geoexchange.org/forum/threads/electric-strip-heat-not-working.8410/</link>
      <guid>https://www.geoexchange.org/forum/threads/electric-strip-heat-not-working.8410/</guid>
      <author>invalid@example.com (StirlingSilver)</author>
      <dc:creator>StirlingSilver</dc:creator>
      <content:encoded><![CDATA[Unit: Waterfurnace Series 7 (8 years old), 048, 6 zones, Intellizone 2, Airboss zoning system<br />
<br />
I needed to have my air coil replaced in November due to a refrigerant leak. An aluminum coil was installed. Fast forward to last week, I started receiving FP2 freeze protect, E4 errors. I checked pressures in the loop lines which were normal. Incoming water temp was 44°, outgoing 41. Using my AID tool I cleared the error and restarted the furnace. It was fine for several days then the error came...<br />
<br />
<a href="https://www.geoexchange.org/forum/threads/electric-strip-heat-not-working.8410/" target="_blank" class="externalLink" rel="nofollow">Electric strip heat not working</a>]]></content:encoded>
      <slash:comments>4</slash:comments>
    </item>
    <item>
      <title>Waterfurnace 7 Failure</title>
      <pubDate>Tue, 28 Nov 2023 00:08:37 +0000</pubDate>
      <link>https://www.geoexchange.org/forum/threads/waterfurnace-7-failure.8404/</link>
      <guid>https://www.geoexchange.org/forum/threads/waterfurnace-7-failure.8404/</guid>
      <author>invalid@example.com (TNsteve)</author>
      <dc:creator>TNsteve</dc:creator>
      <content:encoded><![CDATA[Received a series of text messages / emails from our Waterfurnace 7 this AM, started with “Main System in Tennessee Ridge, TN has experienced an E16: &quot;Variable Speed Pump&quot; on Nov 20, 2023 at 10:21 AM.” System looked like it was running normally, loop pump power was about 260W per Symphony. Cycled the circuit breakers, error returned once system restarted. Error repeated 5X over the next 25 minutes, then the system sent an E5: “Main System in Tennessee Ridge, TN has experienced an E5: &quot;Freeze...<br />
<br />
<a href="https://www.geoexchange.org/forum/threads/waterfurnace-7-failure.8404/" target="_blank" class="externalLink" rel="nofollow">Waterfurnace 7 Failure</a>]]></content:encoded>
      <slash:comments>1</slash:comments>
    </item>
    <item>
      <title>Synergy 3d blows only cold air in heat mode.</title>
      <pubDate>Tue, 21 Nov 2023 19:04:24 +0000</pubDate>
      <link>https://www.geoexchange.org/forum/threads/synergy-3d-blows-only-cold-air-in-heat-mode.8405/</link>
      <guid>https://www.geoexchange.org/forum/threads/synergy-3d-blows-only-cold-air-in-heat-mode.8405/</guid>
      <author>invalid@example.com (Curious)</author>
      <dc:creator>Curious</dc:creator>
      <content:encoded><![CDATA[I HAVE GOT A SYNERGY 3D THAT ONLY BLOWS COLD AIR IN THE HEATING MODE. THE COMFORT ALERT SHOWS NO FAULT AND THE PANEL IS FLASHING GREEN.<br />
<br />
ANY IDEAS]]></content:encoded>
    </item>
    <item>
      <title>Noob question about high pressure light</title>
      <pubDate>Sun, 29 Oct 2023 03:14:01 +0000</pubDate>
      <link>https://www.geoexchange.org/forum/threads/noob-question-about-high-pressure-light.8354/</link>
      <guid>https://www.geoexchange.org/forum/threads/noob-question-about-high-pressure-light.8354/</guid>
      <author>invalid@example.com (charles bennett)</author>
      <dc:creator>charles bennett</dc:creator>
      <content:encoded><![CDATA[I tried searching for a thread on this but couldn&#039;t find it, so I&#039;ll ask my noob question. My WaterFurnace envision unit (tall type with handler on top) keeps showing a red high pressure fault light. But... everything seems to continue working fine - i.e., the fault isn&#039;t cutting off the service). I&#039;ve read, researched, watched videos, etc.; also changed filters, reset the fault by shutting off/restarting the unit. No luck with any of this. Does this indicate a bade high pressure switch...<br />
<br />
<a href="https://www.geoexchange.org/forum/threads/noob-question-about-high-pressure-light.8354/" target="_blank" class="externalLink" rel="nofollow">Noob question about high pressure light</a>]]></content:encoded>
      <slash:comments>1</slash:comments>
    </item>
    <item>
      <title>20 Year Old Waterfurnace</title>
      <pubDate>Fri, 20 Oct 2023 23:20:20 +0000</pubDate>
      <link>https://www.geoexchange.org/forum/threads/20-year-old-waterfurnace.8399/</link>
      <guid>https://www.geoexchange.org/forum/threads/20-year-old-waterfurnace.8399/</guid>
      <author>invalid@example.com (Andrew Kulin)</author>
      <dc:creator>Andrew Kulin</dc:creator>
      <content:encoded><![CDATA[<b>Background:</b><br />
<br />
Been about 7 years since I have posted to this forum.  We bought a cottage near Haliburton Ontario in late 2015  equipped with a Waterfurnace 2-Stage geothermal furnace (installed ~2004 when cottage was built) that was also connected to the hot water tank.  But it just did not seem to be working properly (too expensive to run).  So with help of the forum and likes of Doc Jenser I was able to tweak settings on the unit to at least a bearable cost to run and it has been...<br />
<br />
<a href="https://www.geoexchange.org/forum/threads/20-year-old-waterfurnace.8399/" target="_blank" class="externalLink" rel="nofollow">20 Year Old Waterfurnace</a>]]></content:encoded>
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